Podcast: Online Delivery Services – Inglês Online

Podcast: Online Delivery Services

By Ana | Podcast Inglês Online

Dec 11
Podcast Online delivery service

How have you been? No podcast Inglês Online de hoje, falo sobre os serviços de entrega online, os chamados delivery services – nome que também usamos no Brasil. Enjoy


Hello, everyone, what is up? How have you been? I’d like to start by thanking everyone who has left a new review for the podcast in the past couple of weeks. Thank you very much! It’s much appreciated. And I’d like to ask you – if you’ve been a listener for a while and you enjoy the podcast, please leave a review either on Apple Podcasts or iTunes or if you’re a Google Podcasts listener, that’s great too. Thanks.

Today I was looking at this website that we have here in the UK, called ‘Deliveroo’, deliveroo.co.uk… because that’s how the URLs go here in the UK. In American websites you have .com – and in the UK you have .co.uk. This is the most famous service, I guess, or delivery service aggregator, I would say, in the UK. And this is a website where you register, or you sign up, and depending on where you live you have a choice of lots and lots of different restaurants.

It’s very easy, obviously, it makes it very practical, because you look at the list of restaurants and they are categorized by cuisine or type of food. And you can look at their menu and choose whatever you want, and then you pay on the spot using your credit card. And then, because you have already signed up, the website has your address. All you have to do is click ‘go’ or ‘pay’ and when you finish your payment, you just wait until the delivery person gets to your place with your order. It’s super, super simple and I know that in Brazil there are a few services that do that as well.

But here in the UK… I’ve been living here for six years and Deliveroo… I think Deliveroo is relatively new because I don’t remember seeing this or hearing about it four years ago. Now there’s Deliveroo and there’s ‘Uber eats’ as well, which is connected to Uber somehow. I’ve never used it, I don’t think, but Deliveroo… I use it all the time and it’s really good.

And the thing that I love about it is that not only you don’t have to deal with cash, which is the same as Uber… With Deliveroo you just use your credit card and once you place your order, it’s done. And the second thing that I love about it is that they tell you exactly where the restaurant is at, in terms of progress in preparing your order. You can see if the restaurant is still cooking your food or when they’re done… And then this little app on the website tells you “Now the delivery person has just picked up your order”, “They just left the restaurant, they’re heading over to your place”

And then they show you a map. And it’s this dynamic map that actually shows the delivery person moving on the streets. It’s pretty cool – you know exactly how far or how close they are… it’s pretty cool It’s very, very convenient and it makes it really easy.

Tell me what it’s like in Brazil, because I know that there are similar services in Brazil. I think there’s a website called – ifood.com.br – I don’t know if that’s just for São Paulo or if it’s present in other cities as well. I don’t know.

I’m looking here at a page from Deliveroo which is for this restaurant called – Gourmet Burger Kitchen – which has pretty nice hamburgers… and I’ve ordered from them in the past, They always have meal deals – I mean, if you go to McDonald’s you know what a meal deal is, probably… It’s when you buy three things: you buy a burger, you buy a side order of potato chips – which is what we call them in the UK; in the US you would say french fries – and then you order a beverage and you get a discount. That’s a meal deal.

And then they show me my recent orders, they show the specials of the day and then beef, chicken, veggie and vegan… They have a section with veggie and vegan burgers, which is cool, obviously, if you’re a vegan person. I mean, good for you! Then they have the kids section with smaller burgers, fries and sides, sauces, milkshakes, soft drinks and beer… Of course.

This website is amazing. It’s got all kinds of restaurants, (it’s) pretty convenient… A lot of choice. I guess the downside is that it’s so easy that you kind of run the risk of getting a bit lazy and sort of not cooking from scratch every day, even if you have the time.

What do you think? Give me your opinion, let me know. Tell me in the comments and talk to you next time.

Key expressions

  • Online delivery service


service aggregator = serviços agregados

pay on the spot = pagar na hora, no local, imediatamente

picked up your order = pegou o seu pedido, encomenda

downside = desvantagem ou aspecto negativo de algo

run the risk = correr o risco

cooking from scratch = preparar a comida você mesmo

  • Lucas Sandoval says:

    Hey Ana, there’s another delivery app here in Brazil. It’s called DeliveryMuch and as far as I know it’s for smaller cities in the countryside. It works the same way other than showing the delivery person moving on the map.

  • Luiz says:

    Awesome content.

    Here in Brazil, I think IFood is the most popular delivery app, but we also have some other options such as UberEats and Rappi.

    Being honest it is very practical to order food with those apps but maybe the part is that we do not need to wash dishes after finishing the meal haha.

    Thank you for your content, I have been listening to you since 2016 and it being very helpful.

    • Ana Luiza says:

      Actually I completely agree -i’ve just changed my opinion. The best part IS that we don’t need to wash the dishes… LOL!

  • Rosaura says:

    Ana. I loved your podcast because I understood all without transcription. I live in Vancouver and I need speak english. Thanks

  • Priscila says:

    Hi! I lived in Curitiba and there are many kind of deliverys services with the app that shows the details of order and where the “food” is! Uber eats, James, Rappy and more…

    BTW: I understood all of your podcast without transcription. I was afraid of listen and didn’t to understand anything, but I do! So, I read your lessons about of the importance of the “listening” and I started do it.

    Thank you!

    • Ana Luiza says:

      Amazing!! Congratulations – that’s big :)
      Makes total sense to follow your Uber eats order on the map… I haven’t heard of James and Rappy but good to know.

  • jessica says:

    I really thought that you’re living in the EUA because of your accent. So, I live in a city called Manaus (amazon), and here we use more ´ifood´ or ´uber eats´ and those apps almost have the same purpuse.

    • Ana Luiza says:

      Jessica – you heard well, as I have a bit of an American twang :)
      Very cool that ifood and uber eats service all corners of Brazil.

  • Wanderson says:

    Love your pod! Found you a couple of years ago on the English Expert’s podcast. You are one of the reasons I use Friends TV Show to study and practice my english. Thank you so much.

    • Ana Luiza says:

      Thank you, Wanderson.. so cool. I (re)watch Friends to this day – mainly for Phoebe and Chandler, lol and keep hearing new stuff. Awesome

  • Amei o pod!
    Aqui usamos com frequência esses serviços de entrega On line. Aqui usamos o Ifood sempre que estamos meio ‘lazy’ para fazer o almoço ou janta rs. O Uber Eats começou aqui na nossa cidade alguns meses atrás, mas não usamos ainda.
    Sushi é o que mais pedimos via Ifood, sempre chega certinho, fresquinho e muito rápido, yum!

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